Pak Indus Solutions

At Pak Indus Solutions, we are fully committed to protecting your personal data and respecting your privacy. We conduct our operations in accordance with applicable data protection laws and the highest standards of ethical and professional conduct.

This policy outlines how we collect, process, retain, and protect personal data — including your rights and our responsibilities.

1. Commitment to Privacy and Compliance

We adhere to all relevant Data Protection Laws, including the Personal Data Protection (PDP) laws and the Non-Disclosure & Confidentiality (NDC) agreements. Our practices are designed to ensure that personal data is processed:

• Lawfully, fairly, and transparently
• With clear purpose and consent
• With adequate safeguards to prevent loss, misuse, or unauthorized access

2. Sources of Personal Data

We may collect personal data through the following channels:

• Employee hiring and onboarding processes
• Client engagements and vendor interactions
• Communications with government authorities
• Website usage (anonymously or through registered user accounts)
• Career portal applications
• Public profiles (e.g., LinkedIn, X)
• Trusted third-party recruitment and service providers

3. Categories of Personal Data Collected

4. Purpose of Personal Data Collection

We process data for the following purposes:

Employees

• HR administration, payroll, performance management, attendance tracking, legal compliance, IT access, training, relocation, grievance handling, and EHSS (Environment, Health, Safety & Security) assurance

Job Candidates

• Interview coordination, qualification evaluation, security and health checks, onboarding, and visa processing

Clients

• Project delivery, contract documentation, invoicing, relationship management, legal compliance

Vendors

• Procurement, contract management, invoicing, service delivery evaluation

Visitors

• Facility access, EHSS compliance, visit logistics, CCTV surveillance

Website Users

• Improving user experience, anonymized analytics using cookies
  
  

5. Use in Marketing

We do not use personal data for unsolicited marketing or commercial distribution. We do not sell or monetize your data in any form.

6. Necessity of Data Provision

Some data is mandatory to engage with Pak Indus Solutions or our partners. Failure to provide required information may restrict us from processing employment, services, or contracts.

7. Use of Automated Processing

While we may use personal data to trigger notifications or reminders (e.g., document renewals), we do not use it for profiling or automated decision-making.

8. Data Retention

We retain your data for as long as necessary to fulfill the purpose for which it was collected, to comply with applicable laws, and for legitimate business or legal reasons such as:

• Internal audits and analysis
• Legal or regulatory inquiries
• Customer service or historical reference

If you request data deletion, we may retain a minimal record to document the request and prevent reprocessing.

9. Protection & Security Measures

We apply technical and organizational controls to ensure data security:

• Encryption, anonymization, secure networks, and physical access controls
• Role-based access only for authorized personnel
• Contracts and compliance requirements for third-party processors
• Continuous risk monitoring and incident response systems

In case of a breach, we will promptly inform affected individuals and regulatory bodies, in line with legal obligations.

10. Sharing of Personal Data

We may share data with the following entities, only as necessary and under strict confidentiality agreements:

11. International Transfers

We may transfer personal data to other jurisdictions (e.g., Saudi Arabia, UAE, Qatar, Bahrain, Oman) where service operations are conducted. In such cases, appropriate legal safeguards (e.g., data transfer agreements) are enforced to ensure your data remains protected.

12. Children’s Data

We do not knowingly collect or process data of individuals under the age of 18, unless it is provided by employees for legitimate purposes (e.g., dependent medical benefits).

13. Legal or Emergency Disclosures

Data may be disclosed without consent under legal obligation or emergency circumstances, including:

• Law enforcement requests
• Public health or national security
• Protection of life, safety, or legal interests

14. Your Rights

As a data subject, you have the following rights:

• Right to Know what data is collected, how it’s used, and who it’s shared with
• Right to Access or Correct your personal data if inaccurate or incomplete
• Right to Deletion, within limits set by law or business necessity
• Right to Withdraw Consent for processing of your data
  
  

To exercise these rights, contact:

📧 info@pakindus.com

15. Use of Cookies

Cookies help us improve website functionality and user experience. While cookies do not access files on your device, they may collect:

• Browsing history
• IP address, location, device type, browser, and OS
• Activity associated with your login (if registered)

16. Data Breach and Non-Compliance

If you suspect a breach or unauthorized access of personal data, please report it immediately to Pak Indus Solutions. Violations of this policy may result in disciplinary or legal action.

17. Policy Updates

We may update this Privacy & Protection Policy periodically. Any updates will be published on this website and become effective immediately. Continued use of our services implies acceptance of the latest version.

We encourage all users to review this policy regularly.